In Cerivo Advance, we have three user roles: Superuser, Manager and Learner. The user roles are assigned on a user level, and a user can have multiple roles assigned to them.
- Superuser: full administrative access of your organization's Cerivo Advance environment, including user management, course enrollment, and reporting across the entire organization.
- Manager:can view the progress of learners assigned to them as direct reports.
- Learner: can access courses, track their own progress, and view completed courses and certifications.
In this article, we will deepdive into the Learner role, the role assigned to most users in Cerivo Advance.
The Learner Experience is where users access and complete the awareness and skills training they have been enrolled in. Learners can track their progress, view completed courses, and access or download their certificates. They can also manage their own profile information and update their password as needed.
Dashboard
Once you login, you will land on the Dashboard page, where you can see an overview of all your assigned training under My courses. Read more about all courses in Cerivo Advance.
In this example, the learner is enrolled in two courses: GDPR & IT Security Basics, which has been completed, and Responsible Use of AI, which has not yet been started. If you have multiple courses assigned, click View All to see your full course list.
To return to the Dashboard at any time, click the Cerivo Advance logo or open the menu in the top-left corner and select Dashboard.
Starting a Course
For courses you haven't started yet, click the course card or View Details to see the course description, learning content, and other course information. When you're ready, click Start to begin.
Resuming a Course
Courses that are already in progress appear under Resume Courses. Click the course card or Resume to continue where you left off.
Viewing Completed Courses and Certificates
For completed courses, click the course card or View to review course details and outcomes. If a certificate is available, you can view and download it from the Outcomes section.
You can also access your certificates through your Transcript. Open the menu in the top-left corner and select Transcript to view your completed training and download available certificates.You can also print your transcript by clicking Print Transcript on the top right of the page.
Any questions? Contact us at support@cerivo.com!